Resources

Things I keep coming back to. No affiliate links. No filler.

TOOL· Feedback
15Five

Performance management for check-ins and consistent feedback

A performance management platform that helps managers set clear expectations, run regular check-ins, and document feedback consistently. Useful for building disciplined performance practices and addressing issues before they escalate.

TOOL· Goal Setting
Asana

Work management with OKR tracking to link work to strategy

A widely-used work management tool with dedicated goal-tracking features that link daily work to strategic objectives. Helps managers operationalize OKRs and keep team goals visible and measurable.

TOOL· Networking
Connected Commons

Organisational network analysis tools and assessments

Rob Cross

A research consortium led by Rob Cross focused on organisational network analysis and collaborative effectiveness. Offers tools, assessments, and articles to help leaders map and strengthen relationships that drive performance and wellbeing.

TOOL· Planning
Float

Resource management for capacity planning and scheduling

A widely used resource management tool for planning team capacity, scheduling work, and forecasting budget against projects. Helps managers visualize allocation across people and time in one place.

TOOL· Communication
Grammarly

AI writing assistant for clarity, tone, and grammar

A widely used writing assistant that flags clarity, tone, and grammar issues in real time across email and documents. Helps managers maintain consistent, professional written communication tailored to different audiences.

TOOL· Coaching
GROW Model Coaching Framework

Goal-Reality-Options-Will framework for coaching conversations

MindTools

A clear walkthrough of the classic Goal-Reality-Options-Will framework developed by Sir John Whitmore. A practical tool managers can apply immediately to structure coaching conversations.

TOOL· Development
Individual Development Plan (IDP) Template

Structured IDP template for development conversations

15Five

A practical, ready-to-use template for creating individual development plans with team members. Helps managers structure conversations around goals, strengths, gaps, and concrete development actions.

TOOL· Process
Lean Enterprise Institute

Hub for lean thinking, continuous improvement tools, and case studies

A leading hub for lean thinking with articles, case studies, and tools on continuous improvement. Excellent ongoing resource for managers committed to optimizing ways of working.

TOOL· 1:1s
Lighthouse - One-on-One Meeting Tool

Dedicated tool for preparing and running 1:1s

A dedicated tool for managers to prepare, run, and follow up on one-to-ones with shared agendas, talking points, and action items. Helpful for managers who struggle with consistency or note-taking across many direct reports.

TOOL· Collaboration
Miro

Visual collaboration for brainstorming and ideation workshops

A collaborative whiteboard tool widely used for brainstorming, affinity mapping, and running structured ideation sessions remotely. Helps managers create visible, shared space for divergent thinking and experiment design.

TOOL· Collaboration
Miro

Visual collaboration for brainstorming and ideation workshops

A visual collaboration platform that enables distributed teams to co-create, brainstorm, and align on plans in shared digital workspaces. It's particularly effective for facilitating cross-team workshops, project kickoffs, and dependency mapping.

TOOL· Stakeholders
Miro Stakeholder Mapping Template

Visual tool for mapping stakeholders by influence and interest

Miro

A ready-to-use visual tool for mapping stakeholders by influence, interest, and attitude. Great for running team workshops to align on who matters, what they care about, and how to engage them.

TOOL· Emotional Intelligence
Mood Meter

App to plot, label, and regulate emotions throughout the day

Yale Center for Emotional Intelligence

An app developed from Yale's RULER program that helps users plot, label, and regulate their emotions throughout the day. A simple daily tool to build the self-awareness foundation of emotional intelligence.

TOOL· Wellbeing
Officevibe

Pulse surveys to detect issues with team wellbeing and safety

An anonymous employee feedback and pulse survey tool that helps managers detect issues with team wellbeing, trust, and psychological safety in real time. Useful for surfacing concerns people might not feel safe raising directly.

TOOL· Listening
Otter.ai

AI transcription so you can focus on listening in 1:1s

An AI transcription tool that frees you from note-taking so you can focus on truly listening in meetings and 1:1s. Useful for reviewing conversations afterward to catch what you missed and follow through on what you heard.

TOOL· Diversity
Project Implicit

Implicit Association Tests to surface unconscious bias

Harvard University

Harvard's free Implicit Association Tests help managers surface their own unconscious biases across race, gender, age, and more. A valuable self-awareness tool to take before designing hiring, promotion, or feedback processes.

TOOL· Change
Prosci ADKAR Model

Diagnose where people are stuck in change adoption

Jeff Hiatt

ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) is a widely used framework for managing individual change. The Prosci site offers tools and guides to help managers diagnose where people are stuck and what to do next.

TOOL· Accountability
RACI Matrix Template and Guide

Clarify roles and decision rights on any initiative

Atlassian

A widely used framework for clarifying roles and decision rights on any initiative. Removing ambiguity about who is Responsible and Accountable is the practical foundation of an ownership culture.

TOOL· Self-Awareness
Reflected Best Self Exercise

Gather stories of your best self to balance self-perception

University of Michigan Center for Positive Organizations

A structured tool from the University of Michigan's Center for Positive Organizations that helps you gather stories from 10-20 people about when you're at your best. Provides concrete external data to balance internal self-perception.

TOOL· Feedback
SBI (Situation-Behavior-Impact) Feedback Model

Situation-Behaviour-Impact — structure specific feedback

Center for Creative Leadership

The Center for Creative Leadership's SBI model is a simple, widely-adopted tool for structuring specific, behavior-focused feedback. It helps managers move away from vague judgments toward observable actions and their consequences.

TOOL· Hiring
Structured Interviewing at Google (re:Work)

Design structured interviews to improve hiring prediction

Google re:Work

Google's free re:Work guide explains how to design and run structured interviews to improve prediction of job performance and reduce bias. Includes templates, rubrics, and sample questions.

TOOL· Data
Tableau Public

Explore and visualise data to build analytical intuition

A free tool for exploring, visualizing, and sharing data interactively. Hands-on practice with visualization builds the intuition managers need to spot patterns and communicate insights effectively.

TOOL· Productivity
Todoist

Task management for juggling personal and team priorities

A widely-used task management tool that helps capture, organize, and prioritize work across projects. Particularly useful for managers juggling personal tasks alongside team responsibilities.

TOOL· Onboarding
Trello / Notion Onboarding Templates

Ready-to-use 30/60/90-day onboarding plan templates

Ready-to-use onboarding templates that managers can adapt for 30/60/90-day plans, buddy systems, and knowledge transfer. Practical tools that reduce friction in creating consistent, repeatable onboarding experiences.